Website Maintenance Services
Keep your website secure, up-to-date and performing at its best with our professional maintenance services. From essential updates to comprehensive management, we've got your online presence covered.
Basic Maintenance
Essential monthly maintenance to keep your website secure and functional.
- Monthly price
- Security updates
- CMS updates
- Weekly backups
- Uptime monitoring
- Monthly performance report
- 2 hours of content updates
- Email support
Standard Maintenance
Comprehensive maintenance package with technical support and optimization.
- Monthly price
- Security updates
- CMS & plugin updates
- Daily backups
- Uptime & performance monitoring
- Monthly detailed reporting
- 5 hours of content updates
- Minor design changes
- SEO monitoring
- Priority email & phone support
- 48-hour response time
Premium Maintenance
Complete website management with priority support and proactive improvements.
- Monthly price
- Priority security updates
- Complete system updates
- Continuous backups
- 24/7 uptime monitoring
- Weekly performance optimization
- 10 hours of content updates
- Unlimited small design changes
- Monthly SEO adjustments
- Monthly strategy consultation
- Priority support with 24-hour response
- Emergency support available
Features Comparison
| Feature | Basic | Standard | Premium |
|---|---|---|---|
| Security updates | Monthly | Weekly | Priority |
| Website backups | Weekly | Daily | Continuous |
| Content update hours | 2 per month | 5 per month | 10 per month |
| Performance reporting | Monthly | Monthly detailed | Weekly |
| Design changes | Minor | Unlimited small | |
| SEO monitoring | |||
| SEO adjustments | Monthly | ||
| Support response time | 72 hours | 48 hours | 24 hours |
| Support channel | Email & Phone | Priority Email, Phone & Chat | |
| Strategy consultation | Monthly |
Frequently Asked Questions
What happens if my website goes down?
We monitor your website's uptime and will be alerted if it goes down. For Standard and Premium plans, we'll investigate and resolve the issue promptly. Premium plans include emergency support for critical situations.
How do I request content updates?
You can submit content update requests through our client portal or by email. Updates are completed based on priority and your plan's allocated hours. Additional hours can be purchased if needed.
Do you maintain e-commerce websites?
Yes, our maintenance plans cover e-commerce websites. For online stores, we recommend the Standard or Premium plan due to the added complexity and security requirements of e-commerce platforms.
Can I upgrade my plan if my needs change?
Yes, you can upgrade your maintenance plan at any time. The new rate will be prorated for the remainder of your billing cycle.
Are there any long-term contracts?
Our maintenance plans are billed monthly with no long-term contract required. However, we do offer discounts for annual commitments.
Ready to Get Started?
Contact us today to discuss your project and receive a personalized quote.
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